Privacy Policy

1. Introduction

Tembekasua ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform. Please read this policy carefully.

2. Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email, phone number)
• Farm or business details for verification
• Transaction history and payment information
• Communication records with our support team
• Device and usage data through cookies and analytics

3. How We Use Your Information

We use the collected information to:

• Provide, maintain, and improve our services
• Process transactions and send related notifications
• Verify user identities and prevent fraud
• Manage pension fund contributions and credit profiles
• Send promotional communications (with your consent)
• Comply with legal obligations

4. Blockchain Data

Transactions on Tembekasua are recorded on blockchain infrastructure. This data is immutable and publicly verifiable to ensure transparency and trust. We do not control blockchain data once recorded, and it cannot be deleted or modified.

5. Information Sharing

We may share your information with:

• Logistics partners to facilitate deliveries
• Financial institutions for payment processing
• Insurance providers for automated protection services
• Government authorities when required by law

We do not sell your personal information to third parties.

6. Data Security

We implement industry-standard security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Object to or restrict certain processing activities
• Data portability

8. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes, such as fraud prevention and financial record-keeping.

9. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we learn we have collected information from a child, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at privacy@tembekasua.com